LEGAL REFERENCE

Your Privacy Comes First at rajawali888

We collect and protect only what you need to play. Your account details, payment history and gaming preferences stay secure in our system. This policy explains exactly how...

Account SecurityPayment ProtectionData TransparencyQRIS & E-Wallet SafeYour Control

Account access Read FAQ

Privacy Policy: How We Handle Your Information

rajawali888 operates in supported regions where local law permits. We collect account information (name, email, phone), payment details (DANA, OVO, GoPay, QRIS transactions), and gaming activity to verify your identity, process withdrawals, and prevent fraud. Your data is encrypted and held separately from our live tables and sportsbook systems. We do not sell personal information to third parties. Where required by Indonesian

law and our operating jurisdiction, we share minimal data with payment partners and compliance authorities. You can request access to, correct, or delete your personal data by contacting support.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions? Contact Us Here

Live Chat Reach our support team instantly from the lobby. Ask about your data, payment history, or account privacy anytime during operating hours.

Email Support Send privacy requests to our data protection team. We respond within 48 hours with detailed answers about how your information is stored.

Account Settings View and update your personal information directly in your account dashboard. Download your complete data history whenever you need it.

PLATFORM TRUST SIGNALS

Privacy Standards We Hold Ourselves To

Encryption Standard

All payment transactions and account credentials use bank-grade SSL encryption. Your DANA, OVO, GoPay and QRIS details never travel unprotected...

Regular Audits

We conduct quarterly security reviews of our database and payment flows. External partners verify our encryption protocols match industry benchmarks.

Data Minimization

We ask only for information needed to open your account, process deposits and withdrawals, and meet local regulatory requirements in...

No Third-Party Sales

Your gaming history, preferences and payment method are never sold to advertisers or brokers. They stay within rajawali888's systems only.

Transparent Sharing

If we share your data with payment partners or authorities, this policy explains why. You can request details about any...

Deletion on Request

Close your account and request full data deletion. We remove your personal information from live systems within 30 days, with...

How This Policy Aligns Across rajawali888

Account Opening

Same privacy standards apply whether you register via mobile, desktop, or tablet. Your data flows through identical encryption regardless of device.

Live Casino Tables

When you sit at a live baccarat or roulette table, your chat and game actions are logged separately from your payment records for security.

Sportsbook Markets

Your betting history and odds selections are linked to your account but isolated from your casino lobby activity in our systems.

Slot Rooms

Spin activity and wins are recorded under your account for payout verification. This data is held with the same encryption as your payment methods.

Payment Processing

DANA, OVO, GoPay and QRIS transactions follow this policy. Each payment partner receives only transaction data needed—never your full account profile.

Withdrawal Requests

When you cash out, we verify your identity by cross-checking stored account data with your payment method. This happens behind the scenes; you see confirmation only.

Compliance Reporting

In supported regions where required, we report aggregate data to authorities. Individual player information is shared only when legally mandated.

What This Privacy Policy Protects

Your Login Credentials

Email and password are hashed and never stored in plain text. Even our administrators cannot view your login details once you set them.

Your Payment History

Every DANA, OVO, GoPay and QRIS transaction is timestamped and encrypted. You can review your full deposit and withdrawal record anytime in account settings.

Your Gaming Activity

Which games you play, when you play, and your session lengths are tied to your account. This data helps us detect suspicious activity and prevent fraud.

Your Personal Information

Name, phone, email and address are stored securely and used only for account verification, payouts and legal compliance in supported regions.

Your Device Information

IP address, browser type and device ID are logged to spot unauthorized access attempts. This protects your account from takeover and fraud.

Your Withdrawal Details

When you request a payout, we verify your identity and cross-reference your stored payment method. All withdrawal confirmations are encrypted and archived.

Privacy Policy: Frequently Asked Questions

We collect your name, email, phone number and date of birth to verify your identity. We also record your IP address and device information for security. Payment details (DANA, OVO, GoPay, QRIS account references) are added only when you make your first deposit.

All payment transactions are encrypted end-to-end using SSL protocols. Your payment method details are stored separately from your account login. Payment partners receive only the transaction amount and your account ID—never your full profile or gaming history.

No. We store only your chosen payment method reference and transaction timestamps. Your actual bank account or e-wallet credentials are held by DANA, OVO, GoPay or QRIS—we never see them. Only transaction confirmations pass through our system.

We retain account data for as long as your account is active, plus three years for regulatory compliance. After account closure, backups are deleted within 30 days unless local law requires longer retention. You can request earlier deletion subject to legal holds.

Yes. Go to Account Settings and select 'Download My Data' to receive a complete file. To request deletion, contact support. We'll remove your profile within 30 days, though some data may be retained for fraud prevention and legal compliance.

No. Your gaming history, preferences and table choices stay within rajawali888. We share data with payment partners only to process transactions. Compliance authorities may request data in supported regions where legally required.

Your account becomes inactive immediately. Personal information is flagged for deletion and removed from live systems within 30 days. Archived backups follow our retention schedule. You can request faster deletion by contacting our privacy team directly via email support.